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TOPIC: Email Tag Issue Not Displaying Proper Tag in Email

Email Tag Issue Not Displaying Proper Tag in Email 12 years 11 months ago #16311

  • zoomlanski
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J1.5.25
DT 2.7.12

My email tags are nearly working perfectly except for this group member setting. I have EMAIL TAGS [COMPETITORSNAME] and Judge [JUDGESNAME].

They don't display in the Records Page. When I run a CSV export from the admin side (I still can't get a front end export to run), they are Visible (screenshot):

When I put them in the email I only end up with CompetitorsNames but not the JudgesNames. I even tried with the all field

This what I have in the email window to try to get any result -
All Fields Box: [ALL_FIELDS]
{GROUP_MEMBER} [COMPETITOR_NAME] {/GROUP_MEMBER}
{GROUP_MEMBER} [JUDGE_NAME] {/GROUP_MEMBER}
{GROUP_MEMBER} [COMPETITORNAME] {/GROUP_MEMBER}
{GROUP_MEMBER} [JUDGENAME] {/GROUP_MEMBER}[/b]
[COMPETITORSNAME]
[JUDGESNAME]
[COMPETITORS_NAME]
[JUDGES_NAME]


Can you help me determine what the heck I'm doing wrong?
I've been staring at it so long, I probably cant see the simplest thing.

Thanks
Tim
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Email Tag Issue Not Displaying Proper Tag in Email 12 years 11 months ago #16314

  • dthadmin
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First, you should only have one occurrence of the {GROUP_MEMBER} tag in an email. That is all that is intended.

Second, I'm not sure why you are trying so many variations of the email tag. YOU set what the tag is for each field... and it will work EXACTLY the way you enter it.

One thing to double-check is to make sure you have not accidentally given two fields the same email tag. If you do this, it will make the tag not work correctly.

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