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TOPIC: How to log back in

How to log back in 13 years 2 weeks ago #15801

  • kristins
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Okay, sorry if this a dumb question. I have DT register working beautifully and when someone registers for my event they create a username and login. How doe they then go back in and login in again at a later date so that they can add some additional information?
Thanks so much

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How to log back in 13 years 2 weeks ago #15802

  • dthadmin
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Sorry to ask, but what license are you connected to? You should be posting support items using the account associated with your purchase.

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How to log back in 13 years 2 weeks ago #15803

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How do I do that? I just logged into the forum like I have before.
Thanks.

I looked back at my email records and my order was New Order: 11384. Does that help at all?

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How to log back in 13 years 2 weeks ago #15804

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Well this 'kristins' username is one you just registered today so you never logged in with it before of course :) I see what would appear to be your other account that is connected to your license. Check your order emails and see what username you should be using for next time.

Regarding the login... you don't login to DT Register. You login to Joomla. This is best done using a login module. You can use the core Joomla login module... or a module provided with Community Builder or another extension you may be using. Thanks.

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How to log back in 13 years 2 weeks ago #15805

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That's weird - the "kristins" was what came to me in an email reminder today. Anyway. So if I want someone to be able to register for an event and be able to log back in to register for it I need to set my event as private and set up a login module on my website. Is that correct?? Thank you so much for your quick help.

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How to log back in 13 years 2 weeks ago #15806

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The kristins account is brand new... registered today... so the email you have is your new confirmation email. It is NOT the account previously used.

Anyway... if you want users to have login access to the event details via the User Panel, then you need to setup the event as private... OR enable Auto User Creation for the event (setting it as required) so the user will be forced to create a login account during the event registration if they are not already logged in.

Then setup a login module so the user can easily find how and where to login.

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