TOPIC: Waiting List doesn't reflect accurate count

Hello,

I was wondering if anyone can help. In DT Register 2.7.5 on Joomla 1.5.18, I have created an event that takes place on 4 different dates. Attendees can sign up for 1, 2, 3 or all 4 dates. The registration page contains a field that lists the individual dates and the selection limits are set to 6 (that is the maximum number of attendees accepted per date). When one of the dates reached its limit of 6, the event suddenly switched to waiting list status and attendees were no longer able to register for the remaining session, which still have spaces available. I tried changing the selection limits to 0 (unlimited) and that didn't resolve the problem.

Any ideas?

Thanks!

The waiting list has absolutely no connection to any fields, selection limits, etc. The only thing that triggers the waiting list is when the event capacity is reached. The actual capacity is set in the event settings... no connection to any fields. Sounds like you need to make some changes there.

By the way, your license is expired (which is I'm sure why you're still using 2.7.5... old). You technically are not eligible for support without an active license. You need to purchase a new license and get everything updated. Thanks.

I think that a very useful feature would be to have the waiting list tied to selection limits or fields and not to event capacity.

An event that I manage has two primary types of registrations: those who stay on-site in lodging accommodations and those who are day attendees. We can take many more day attendees after the lodging has filled, but we have to do this by erasing the lodging options from the registration process, which prevents us from being able to capture people who are interested in lodging in case a space opens up.

Scott