TOPIC: [SOLVED] No ability to cancel a class after registration

In my application, parents register their children for classes at a school for home-schoolers.

They register, but do not have to pay until a report is submitted to the child's charter, so until that is paid (which can take weeks), I have the reservation listed as PENDING.

I don't see any way for a parent to be able to cancel or delete a registration for a student, and believe this is the case because the status is marked as PENDING

Is this correct, or am I missing something?

Thanks in advance

Hello. This has nothing to do with status. Cancellations are done through the user panel. Create a menu item for the User Panel. Then in the event (on the User Panel tab), you must enable the feature to allow for cancellations. You can also set a last date to cancel if you need to.

Presently, once the event starts, any cancel or edit buttons automatically are disabled. We'll be updating the package in a couple days including a change to this so the buttons do not disable until the event is OVER. Thanks.

Hi Nathan,

Can you confirm that the ability to edit a class (event) in the user panel can now be done up until the time the class is over. As you mentioned above, previously once the class started, the ability to edit a record through the user panel was disabled. Does the latest version have this corrected?

Thanks
Gary

Yes, this change was made a couple of months ago or more. Would have to go back through the release notes... which you can do in the announcements category here... and see which version that was done in. Regardless, just update to the current version and you'll find that change in place.