Hello
Im new to DT Register and im trouble-shooting an infrequently occurring issue. Joomla - 1.5.22, DTR - 2.7.3.a
When user pays via paypal, I get an email from paypal regarding payment. Most of the time the Description field in paypal is set to the event's name (which is correct), but once in a while it is set to just the generic text "Event Registration". Given multiple events, it is hard or painful to track back which one was it for. I am not sure whether this issue is at the DTR or at the PayPal.
Is this a known issue?
What are the mappings between paypal's Description field and DTR's field?
Is it a configuration setting? (If so, not sure why it would work most, but fail occasionally)
vasaya10 - first, you REALLY need to update. Not sure how you are NEW to DT Register and using 2.7.3.
Both of you guys... this is not a bug. Here's how it works:
When registering for ONE event, the event title shows as the description. When registering for MULTIPLE events in one transaction, a general "Event Registration" is used for the description instead. You can change that text label in the language file.
Thank you for your reply. We will update DTR to the latest version (2.7.10).
But just to clarify and to reword what I meant - the description field is set to the correct event name and occasionally "Event Registration" for the same event itself. There are no multiple event registrations in the same transaction to paypal.