TOPIC: dup. reg. + cart dropping events + owner viewing events

Hello!

I am having a few issues. I am using 2.7.8.

1) I have all of my events set so that each email address can only register for an event once, but users have found a way around that. If they are already registered for an event, if they try again, they will be denied. If they have not registered, they can add the event to the cart multiple times. Since the check is against what is already in the database, it does not detect that the same event is already in the cart. When submitting, the person is able to register for the event as many times as it appears in the cart since there is no check at that point. In this post ( http://www.dthdevelopment.com/index.php ... 652#p14754 )

"2. This would be due to settings. If you don't want this, then disable the duplicate registration prevention setting in the main configuration. There have also been recent improvements on this particular feature."

What recent improvements to this feature? Is there a way to prevent people from registering for an event multiple times with the shopping cart? Please tell me there is.

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2) I am having trouble with the cart dropping events. I see this post ( http://www.dthdevelopment.com/index.php ... =16&t=7560 ). I have added a line to my php5.ini file (memory_limit=128M). It was not there before I opened the file. That didn't fix it. I don't know if I have to restart PHP in order for that to take effect though.

Here are my steps:
01) Add event from Category A.
02) Add event from Category B.
03) Navigate away from the registration page.
04) Click on Shopping Cart button.
05) Go back to registration page.
06) Add an event from Category A.

The event from Category B will be gone. It always shows the first and latest events. All other ones are removed from the cart.

Here is a faster way that does not involve the Shopping Cart Button:
01) Add event.
02) When asked to [Register For Another Event] [Checkout], click on a link to somewhere else on the site.
03) Go back to registration page.
04) Add event.

Event from Step 01 is gone.

Help?

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3) Is it possible for the owner of an event to view who has signed up for it from the front end?

Thank you!

Hello. First, when having any issues, the first thing you should do is upgrade. We release updates to address known issues and improve everything else. No sense in fighting with bugs that have already been fixed.

1) This has been addressed already in updates.

2) This has also been addressed already.

3) The only way to view registrants on the frontend is to enable the attendees list. This is enabled per event. Then in the main configuration on the View Registrants tab, you can set who has access to this (Public, Registered, or Special). So it's not just for the event owner, but this is what you can use. The owner of the event can also run a CSV export from the frontend if you setup a Control Panel menu item. You'll want to update if you're going to use that too.

Thanks.

We were hoping to avoid upgrading until after the convention, but I guess it'll have to happen over the next few days. I'll post an update after that happens. Thanks!

Just updated to 2.7.10. Unfortunately, I'm still having the same exact problems as described in #1 and #2.

I'm able to add the same event to my cart twice and submit it to get 2 registrations.

And I can easily make events disappear from the shopping cart by navigating away from the registration area.

I submitted a ticket on Nov 07 about these issues. It's still unassigned. How long is the average expected wait time for it to be assigned? Thanks!

I'm still waiting for my ticket to be assigned a week after submission. Help?