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TOPIC: Server Error 500 on Payment

Server Error 500 on Payment 13 years 2 months ago #15179

  • wbaccus
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I decided to clone my site and create a forms only site with no cache or compression to make things run better.

But on my cloned site, whenever I test out event registration I get an 500 error. The browser URL shows:
index.php?option=com_dtregister&controller=payment&task=methods&Itemid=377

It's after verifying and hitting submit, where you would be taken to the payment page if the event has a cost involved.

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Server Error 500 on Payment 13 years 1 month ago #15432

  • tt_chatter
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Were you able to discover a resolution?

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Server Error 500 on Payment 13 years 1 month ago #15433

  • wbaccus
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Not as of yet.

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Server Error 500 on Payment 13 years 1 month ago #15437

  • dthadmin
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wbaccus - Sorry you didn't get a reply here before. I checked and I see no tickets from you. A serious issue should go towards a ticket. Anyway... tt_chatter DID submit a ticket and we checked it out. His problem was a failure to read the readme.txt file issue :)

He had installed our two JomSocial plugins but did not have JomSocial. One of the plugins was enabled... so it was trying to process the plugin after a successful registration.

Maybe you have done the same thing? If not that, it's probably something else setup related. You could set error reporting to maximum to see what else shows. If you can't find it, submit a ticket and we'd be happy to help. Thanks.

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