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Installation Help 13 years 3 months ago #14804

  • afeinsil
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I unpacked the package file and attempted to install the com_dtregister2_7_9a_J15.zip file. It creates the root component files, but the admin directory is empty and then hangs. Any ideas? Thanks! I am running Joomla 1.5.22

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Installation Help 13 years 3 months ago #14805

  • afeinsil
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This is the error message that I am receiving:

Component Install: Another Component is already using directory: "/home/theforce/public_html/components/com_dtregister"
Component Install: Another Component is already using directory: "/home/theforce/public_html/administrator/components/com_dtregister"

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Installation Help 13 years 3 months ago #14809

  • dthadmin
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You need to first uninstall the previous installation. Then you install the updated package. If you had a failed install attempt where directories were created, you may have to manually remove them. You won't be able to install if either of these two directories already exist:
/components/com_dtregister/
/administrator/components/com_dtregister/

Other things to check:

- make sure your PHP settings are not too strict... upload_max_filesize must be larger than 2M. Might also increase max_execution_time. Normally 30 is fine, but no less than that. Might increase it a bit too. Not needed on most sites, but some do.
- make sure your joomla directories are all properly writable so the directories and files can be created.

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Installation Help 13 years 3 months ago #14830

  • afeinsil
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I upgraded the max_file to 5MB. It still times out and I get the following error.

No data received
Unable to load the webpage because the server sent no data.
Here are some suggestions:
Reload this webpage later.
Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.

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Installation Help 13 years 3 months ago #14841

  • afeinsil
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I corrected the previous issue with a fresh installation of Joomla 1.6. The component installs successfully, however the menus for DTRegister are not being created and am getting the following error: "Error building Admin Menus"

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