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TOPIC: A few Questions/Help Needed

A few Questions/Help Needed 13 years 3 months ago #14751

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Please pardon the fact that I am several versions behind. I will be upgrading soon as the funds become available - ugh, office politics. :roll:

If some of these have been fixed since version 2.7.4, please just say so.

1> Multi-event registration message. When registering for example 3 events, the thank you message only displays the last one. How can I have this message display ALL 3 on the thank you message page?

2> The email address used for the billing contact can only be used once per event registration. What happens if that same billing needs to register another group? DT register will not allow that person to use their email address again for that same event. That is inconvenient.

3> Where the heck does the email subject: Registration Modification come from?? This is nowhere in my configuration Emails or User Panel tab....

YOUR HELP AND RESPONSE IS APPRECIATED!!!!

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A few Questions/Help Needed 13 years 3 months ago #14752

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4> The editing and cancelation process of Group Members is wonky and confusing. If you cancel the registration, it simply cancels everyone. If you edit a member, remove a member or add a member you have to go through this backasswards process that does not make any sense. Has this been improved since 2.7.4?

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A few Questions/Help Needed 13 years 3 months ago #14754

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There have been TONS of improvements since the version you are on, so get updated ASAP.

1. In the current package, the thank you message from every event will be displayed onscreen.

2. This would be due to settings. If you don't want this, then disable the duplicate registration prevention setting in the main configuration. There have also been recent improvements on this particular feature.

3. The emails sent to the event admin about frontend event management activity are hard-coded, not from config area. You'll find the text, like the subject, in the language file and you can change them there.

4. Yes, if you can cancel a group registration, all members go with it. You can manage members separately within the group still however. The process may seem backwards to you, but recently added instructional text and such has made it less confusing to the user. Thanks.

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A few Questions/Help Needed 13 years 3 months ago #14778

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Thank you for your response.

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A few Questions/Help Needed 13 years 2 months ago #15111

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I have upgraded to 2.7.9b
Still issues.

1. I am still not receiving the thank you message for every event displayed on screen. I ran a test where I've registered for two events. I still get the same thank you message as before, with only one of the events displaying. This is what I have my settings as:
Thank you for registering for [EVENT_NAME] on [EVENT_DATE].

Your registration is being processed. A confirmation email will be sent to the email account provided during registration.

Thank you for choosing MEORC.
Do I need to change it to something different?

2. I've found where to change this, thank you.

3. I'll look, thank you.

4. This still is not exactly user friendly, is the instructional text, editable via the language files?

New questions/concerns:

1. Group size set to 0 in my events is not being recognized as unlimited. I try to Add a group member to a registration and I get the message that I have reached the maximum group size, which if this is in fact a true 0, unlimited, I would have not.

2. Edits to group member information with a registration is not coming across correctly from the User Panel Change Email. All I ever get in this email is the billing information despite what tags I am using. This is what I have:
You have changed your registration at [EVENT_NAME] on [EVENT_DATE]

Group Member Information (if applicable)

{GROUP_MEMBER}

[FIRSTNAME] [LASTNAME] has been registered for [EVENT_NAME] to be held on [EVENT_DATE] at [EVENT_TIME] at [LOCATION].
Details are as follows:

Name: [FIRSTNAME] [LASTNAME]
Address: [ADDRESSRE]

[CITY], [STATE] [ZIPRE]
County of Residency: [COUNTYRESIDENCY]
Primary Phone #: [ATTENDEEPRIMARY]
Email: Last 4 digits of SSN: [SSN] Date of Birth: [DOB] Entity: [ENTITY] {/GROUP_MEMBER} Billing Information / Individual Registration Name: [FIRSTNAME] [LASTNAME] Address: [ADDRESSRE] [CITY], [STATE] [ZIPRE] Phone: [PHONE] Email: [EMAIL] Last 4 digits of SSN: [SSN] Date of Birth: [DOB] Electronic Signature: [SIGNATURE] How did you hear about us: [HOWDIDYOUHEAR] Entity: [ENTITY] [b]And this is what I get in the email: [/b] You have changed your registration at Basics of Being a Provider on Nov 18, 2011 Group Member Information (if applicable) {GROUP_MEMBER} Amanda Doane has been registered for Basics of Being a Provider to be held on Nov 18, 2011 at 08:00 AM - 04:30 PM at MVESC. Details are as follows: Name: Amanda Doane Address: 160 Columbus Road Mt. Vernon, OH 43050 County of Residency: Primary Phone #: Email: [url=mailto:[email protected]][email protected][/url] Last 4 digits of SSN: Date of Birth: Entity: Law Enforcement {/GROUP_MEMBER} ________________________________________ Billing Information / Individual Registration Name: Amanda Doane Address: 160 Columbus Road Mt. Vernon, OH 43050 Phone: 740-397-4733 Email: [url=mailto:[email protected]][email protected][/url] Last 4 digits of SSN: Date of Birth: Electronic Signature: AD How did you hear about us: Previous MEORC Training Entity: Law Enforcement PLEASE HELP :cry: [EMAIL]
Last 4 digits of SSN: [SSN]
Date of Birth: [DOB]
Entity: [ENTITY]

{/GROUP_MEMBER}
Billing Information / Individual Registration

Name: [FIRSTNAME] [LASTNAME]
Address: [ADDRESSRE]
[CITY], [STATE] [ZIPRE]
Phone: [PHONE]
Email: Last 4 digits of SSN: [SSN] Date of Birth: [DOB] Electronic Signature: [SIGNATURE] How did you hear about us: [HOWDIDYOUHEAR] Entity: [ENTITY] [b]And this is what I get in the email: [/b] You have changed your registration at Basics of Being a Provider on Nov 18, 2011 Group Member Information (if applicable) {GROUP_MEMBER} Amanda Doane has been registered for Basics of Being a Provider to be held on Nov 18, 2011 at 08:00 AM - 04:30 PM at MVESC. Details are as follows: Name: Amanda Doane Address: 160 Columbus Road Mt. Vernon, OH 43050 County of Residency: Primary Phone #: Email: [url=mailto:[email protected]][email protected][/url] Last 4 digits of SSN: Date of Birth: Entity: Law Enforcement {/GROUP_MEMBER} ________________________________________ Billing Information / Individual Registration Name: Amanda Doane Address: 160 Columbus Road Mt. Vernon, OH 43050 Phone: 740-397-4733 Email: [url=mailto:[email protected]][email protected][/url] Last 4 digits of SSN: Date of Birth: Electronic Signature: AD How did you hear about us: Previous MEORC Training Entity: Law Enforcement PLEASE HELP :cry: [EMAIL]
Last 4 digits of SSN: [SSN]
Date of Birth: [DOB]
Electronic Signature: [SIGNATURE]
How did you hear about us: [HOWDIDYOUHEAR]
Entity: [ENTITY]

And this is what I get in the email:
You have changed your registration at Basics of Being a Provider on Nov 18, 2011

Group Member Information (if applicable)

{GROUP_MEMBER}
Amanda Doane has been registered for Basics of Being a Provider to be held on Nov 18, 2011 at 08:00 AM - 04:30 PM at MVESC.
Details are as follows:

Name: Amanda Doane
Address: 160 Columbus Road
Mt. Vernon, OH 43050
County of Residency:
Primary Phone #:
Email: [email protected]
Last 4 digits of SSN:
Date of Birth:
Entity: Law Enforcement
{/GROUP_MEMBER}
________________________________________

Billing Information / Individual Registration

Name: Amanda Doane
Address: 160 Columbus Road
Mt. Vernon, OH 43050
Phone: 740-397-4733
Email: [email protected]
Last 4 digits of SSN:
Date of Birth:
Electronic Signature: AD
How did you hear about us: Previous MEORC Training
Entity: Law Enforcement

PLEASE HELP :cry:

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