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TOPIC: Emails that are not enabled going out with incorrect data

Emails that are not enabled going out with incorrect data 13 years 4 months ago #14528

  • emhaddon
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I am having an issue with registration emails. I have not enabled emails on any of my events, however while testing, messages with incorrect fields and data are being emailed to the registrant.

Any direction on how to either ensure that emails do not go out to registrants, or where do I go to fix the content?
******************************************************************
Here is a sample of what is in the email:
XXXX,

You have registered for King Soopers Gift Cards on 08-19-2011 which i held at Pirate\'s Cove Water Park. Location details are:

Littleton, CO
United States

Your info is:


,
There are 1 people in your group:

Your registration price total is $ 0.00. You have paid $ 7.50, which leaves an amount due of $ -7.50. You paid via Free.

Your selected login info is:

Username: XXXX (Omitted for forum)
Password:

You registered on 08-21-2011 and your status is Pending with a payment status of Paid.
Confirmation #: DT-2924595
*******************************************************
As you can see, the email references 2 totally separate events in my DT Register. It also references a group, when all of my events are individual events. Status is set to be active not pending, etc. etc.

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Emails that are not enabled going out with incorrect data 13 years 4 months ago #14530

  • dthadmin
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Well, the data in the email will be whatever is setup. So not a bug... just need to set it up as you need it. You do not enable or disable the emails that are sent after a registration. It's automatically sent and can't be turned off. An email is sent to the registrant and also to the admin email given for the event. You customize both of them in the DT Register Configuration (Emails tab). You can also make the emails customized per event by creating and enabling them in the event setup itself. Either way... the two emails WILL be sent. You just need to configure them. Looks like you just have the default emails in place and you haven't modified them for your own use.

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Emails that are not enabled going out with incorrect data 13 years 4 months ago #14533

  • emhaddon
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thanks!

Will go in and configure ....

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Emails that are not enabled going out with incorrect data 13 years 4 months ago #14546

  • emhaddon
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SOLVED

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