TOPIC: record status question

I am confused about what the default status means in general configuration for fully paid records, partially paid records and pay later records. I can not find information on what each of the possible statuses, active, pending and cancel, really means. Can some please explain please?
Jim

Hello. First, I'd encourage you to watch the video tutorials which are linked from the backend DT Reg control panel page. They'll describe every parameter that's available.

There are 4 statuses for a record:

Active, Pending, Waiting, and Cancelled

How you use the statuses is up to you. You can set the default status to be assigned to a new record and it can vary depending on the payment... or lack of payment. Records that are Active or Pending are counted as live records, counting towards the event capacity count.

Waiting status is given to a record that is created from someone registering on a waiting list (option that can be enabled per event that kicks in when the capacity is reached).

Cancelled is what gets assigned to a record after the user cancels their registration through the frontend user panel.

You can manually change someone's status at any time. There's also a status change email in configuration that you can setup and enable that will be sent to a registrant anytime their status is changed.