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TOPIC: [SOLVED] Blank emails?

[SOLVED] Blank emails? 13 years 9 months ago #13107

  • wtc
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When I register for an event there is a confirmation email that goes out. The email arrives intact at the billing email address but the additional group member and admin emails are all blank. This even occurs when going to the same email address. Why would this be?

Additional edit:

Editing a registration also sends out a blank email.

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[SOLVED] Blank emails? 13 years 9 months ago #13108

  • dthadmin
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Hello. If your emails are blank, you haven't set them up. Check in the configuration to make sure the thanks email AND the admin notification email are setup. Also check the emails for the User Panel setup and make sure they are configured.

Also, be sure to update to the new 2.7.4a. There was an issue with group related emails that has been resolved. Thanks.

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[SOLVED] Blank emails? 13 years 9 months ago #13114

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I tried reinstalling and it says 2.7.4 dated Mar. 25, 2011. I'm assuming this is the latest version.

The admin is now getting the correct email but the there are still two blank emails being sent out which are for the two group members. Am I doing something wrong? It's just a radio button isn't it? How could the subject and body of the email be stripped going to the two group members but work on the billing and and admin? I'm using the same email for billing and admin for testing purposes. I tried a different email provider, yahoo instead of gmail, and am seeing the same results.

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[SOLVED] Blank emails? 13 years 9 months ago #13115

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As you see, you have 2.7.4. The new update of 2.7.4a was released TODAY. It will fix your group member emails. See the full details of the update in the announcements forum.

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