Let me add something else quirky that I have discovered. I have yet to get it to work in the "custom Thank You email message." But I have got it to work in the "Custom Admin Notification Email."
Now, what's more interesting is that I cut and pasted what I had in the Thank You email box and appended it to the Custom Admin email box and let it run and something strange happened.
Here is what I have in the Custom Admin Email Box verbatim...
The following registration was just received for the [EVENT_NAME].
For Participant Listing: (for the directory coordinator)
[LASTNAME]
{GROUP_MEMBER}[FIRSTNAME] ([CAMPER_GENDER]-[CAMPER_AGE]), {/GROUP_MEMBER}
[CITY], [STATE]
[PHONE] [EMAIL]
Meal Information: (for meal coordinator)
{GROUP_MEMBER}
[FIRSTNAME] [LASTNAME] - [CAMPER_AGE] - [MEALCHOICE]
{/GROUP_MEMBER}
Below is all of the data for whoever else might need it.
General Information:
[FIRSTNAME] [LASTNAME]
[ADDRESS]
[ADDRESS2]
[CITY], [STATE] [ZIP]
Primary: [PHONE]
Cell 1: [CELLPHONE1]
Cell 2: [CELLPHONE2]
Email: [EMAIL]
Group Information:
Number of Members in Group: [GROUP_NUMBER]
Name | Sex | Age | Meal Choice | Lodging Choice
{GROUP_MEMBER}
[FIRSTNAME] | [CAMPER_GENDER] | [CAMPER_AGE] | [MEALCHOICE] | [LODGINGCHOICE] {/GROUP_MEMBER}
Additional Information:
Bunk House Preferences: [BUNKHOUSEPREFERENCES]
Notes: [NOTES]
This is what the above looks like in html view...
<p><span style="font-family: helvetica;">The following registration was just received for the [EVENT_NAME].</span></p>
<p style="background-color: #c0c0c0;"><span style="background-color: #c0c0c0; font-size: medium; font-family: helvetica; color: #333333;"><strong>For Participant Listing: </strong><span style="font-size: x-small;">(for the directory coordinator)</span><br /></span></p>
<p><span style="font-family: helvetica;"><strong>[LASTNAME]</strong><br />{GROUP_MEMBER}[FIRSTNAME] ([CAMPER_GENDER]-[CAMPER_AGE]), {/GROUP_MEMBER}<br />[CITY], [STATE]<br />[PHONE] [EMAIL]</span></p>
<p style="background-color: #c0c0c0;"><span style="background-color: #c0c0c0; font-size: medium; font-family: helvetica;"><strong>Meal Information:</strong></span><span style="font-family: helvetica;"> </span><span style="font-size: x-small; font-family: helvetica;">(for meal coordinator)</span></p>
<p><span style="font-family: helvetica;">{GROUP_MEMBER}</span></p>
<p><span style="font-family: helvetica;">[FIRSTNAME] [LASTNAME] - [CAMPER_AGE] - [MEALCHOICE]</span></p>
<p><span style="font-family: helvetica;">{/GROUP_MEMBER}</span></p>
<p style="background-color: #333333;"><span style="font-size: medium; font-family: helvetica; color: #ffffff;"><strong>Below is all of the data for whoever else might need it. </strong></span></p>
<p style="background-color: #c0c0c0;"><span style="background-color: #c0c0c0; font-size: medium; font-family: helvetica; color: #333333;"><strong>General Information: </strong></span></p>
<p><span style="font-family: helvetica;">[FIRSTNAME] [LASTNAME]</span></p>
<p><span style="font-family: helvetica;">[ADDRESS]<br />[ADDRESS2]<br />[CITY], [STATE] [ZIP]</span></p>
<p><span style="font-family: helvetica;"><strong>Primary:</strong> [PHONE]<br /><strong>Cell 1:</strong> [CELLPHONE1]<br /><strong>Cell 2:</strong> [CELLPHONE2]</span></p>
<p><span style="font-family: helvetica;"><strong>Email:</strong> [EMAIL]</span></p>
<p style="background-color: #c0c0c0;"><span style="background-color: #c0c0c0; font-size: medium; font-family: helvetica; color: #333333;"><strong>Group Information: </strong></span></p>
<p><span style="font-family: helvetica;"><strong>Number of Members in Group: </strong>[GROUP_NUMBER]</span></p>
<p><span style="font-family: helvetica;"><strong>Name | Sex | Age | Meal Choice | Lodging Choice</strong></span></p>
<p><span style="font-family: helvetica;">{GROUP_MEMBER}</span></p>
<p><span style="font-family: helvetica;">[FIRSTNAME] | [CAMPER_GENDER] | [CAMPER_AGE] | [MEALCHOICE] | [LODGINGCHOICE] {/GROUP_MEMBER}</span></p>
<p style="background-color: #c0c0c0;"><span style="background-color: #c0c0c0; font-size: medium; font-family: helvetica; color: #333333;"><strong>Additional Information: </strong></span></p>
<p><span style="font-family: helvetica;"><strong>Bunk House Preferences</strong><strong>:</strong> [BUNKHOUSEPREFERENCES]</span></p>
<p><span style="font-family: helvetica;"><strong>Notes:</strong> [NOTES]</span></p>
This is a screen shot of the email I received (with some sensitive data blocked out)...
[attachment=0:3p5yu4mg]<!-- ia0 -->DTRegError-02.JPG<!-- ia0 -->[/attachment:3p5yu4mg]
Now, notice the three places in the screenshot I circled in red. These are where the group members tags are in the email setup. They should be different and formatted differently, but they are not. So, it pulling the data, but pulling it in a strange way, based on the first formatting assigned to it in the email.
Perhaps this will shed some light on the issue for you.
Thanks for looking into this.
Jonathan