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TOPIC: Waiting List Email question

Waiting List Email question 13 years 10 months ago #12249

  • envision2k
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In the Configuration settings, under Emails, there is a "Waiting List Email" box that doesn't have any default text. I was going to set this up, but then I started wondering... when does this email go out? Is it for people that register for an event and are notified that they are being placed on the waiting list? Or does it go to people that already know they have signed-up for the waiting list?

A sample configuration for this email would be great!

Thanks,

HC

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Waiting List Email question 13 years 10 months ago #12252

  • dthadmin
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When your event is full, users register to the waiting list. The new record is created as a status of "Waiting". This waiting list email is sent to the user instead of the regular thank you email. This allows you to confirmation their registration but make sure they know they are on the waiting list and give whatever other information you need to give.

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