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TOPIC: Event record changing problem

Event record changing problem 13 years 10 months ago #12065

  • laky
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Hi,

I am new to DTRegister, maybe I did something wrong, but not likely :)
So the problem is that I create a free event, with an optional checkbox, which has a fee of $100 for example.
If the user goes through the registration completely and checks the event on his user panel, everything seems fine, there is no amount due.
If the user changes the event record, and checks the $100 checkbox, the 'pay now' link appears. This is also OK.
But when the user changes his mind and unchecks the $100 checkbox, the event record still says 'Pay now', even the status is still in 'Pending'.

Furthermore if the user checks the $100 checkbox again, the total amount is increasing for the second time. (at first time gone to $100, now it increased to $200, maybe the unchecking was not recorded properly.)
Is there a workaround for that or will it be fixed soon?

Thank you.

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Event record changing problem 13 years 9 months ago #12681

  • time4tigger
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I am having this same problem for when a user goes to edit/modify their registration. Each of my events contain additional fee fields, and when a user goes to edit their original registration, it will include the fee amount of the fee field from the original registration, as well as charge them a second time when editing their record (even if they are modifying their name and don't even make a change to any of the additional fee fields).

Is this by chance one of the fixes that you made in the recent update?

Thanks!

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Event record changing problem 13 years 9 months ago #12687

  • dthadmin
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Guys, this is a problem that was resolved in recent updates. Please update to the newest package. If you still have an issue, submit a ticket with full details. Thanks.

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