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TOPIC: Group Registration Issue

Group Registration Issue 13 years 11 months ago #11686

  • lbweb
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I've setup so that the users can register as an individual or as a group. The individual process works fine but the group registration process is breaking. Here is my issue.

After entering in information for the two members of the group, and then clicking the next step button I'm taken to a page that looks like the 1st step minus the form to fill in (Picture 19.png). If I click the next step button here, I'm taken to a blank white page that displays only the total price of the registration (Picture 20.png). This happens in both Firefox and Safari. Cache has been cleared. Group registration has been change from simple to detailed and back and forth to no avail. Attached are screenshots of settings I've thought to be pertinent to group registration.
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Group Registration Issue 13 years 11 months ago #11770

  • dthadmin
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Hello. First, make sure you have the latest build in place, which is presently 2.7.2e. Then you need to setup some fields for the group billing page. You'll need name/email as a minimum... so on the field setup, make sure in the group settings those are set to "members & billing" so you have some fields on that final billing page. If you still can't sort it (after updating), log a support ticket.

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