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TOPIC: Email Content - Configuration Section

Email Content - Configuration Section 14 years 3 days ago #10930

  • dlanglands
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Greetings,

I have just gone through the setup of DT Register with 2.7.1c. I know "D" is available but have not upgraded as I am traveling and need to spend some time on another system to make sure language files are moved over after the change.

(P.S. - There needs to be a new install script that merges old language files with new so that we don't have to keep making the changes when we upgrade!)

When a customer registers for an event and the "Thanks Email" is sent, the default code had a field called [CONTACT_DETAILS].

I tested the event registration and my email comes with no data in the CONTACT_DETAILS field. When I checked the email setup screen, this piece is not showing. There seems to be no way to include the name of the person that registered and their details in the thank you email or the accompanying Admin email that is sent to advise event managers of a new registrant.

Can you advise if this is available in 2.7.1d or is it something that was overlooked??

Thanks,
Dave

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Email Content - Configuration Section 14 years 3 days ago #10931

  • andybon
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I have a ticket raised and forum post on a related matter.... With 2.6.9 including all the data from a registration in the confirmation emails to registrant and admin was simple.... In 2.7.1d (and prior 2.7's) it can't be done (well, not without typing out every single custom field code into the admin email template which on a busy multiple registration site is just not feasible....

I am hoping this will be resolved soon as DTH keep saying 2.7 is no worse than 2.6.9 (and of course in most areas it infinitely better!)

I have a client now demanding I send them a full export twice a day because their confirmation e-mails no longer give them the instant info of new registrants that they need to have..... :shock:

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Email Content - Configuration Section 14 years 3 days ago #10935

  • dthadmin
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Right, [CONTACT_DETAILS] is no longer used... hence why it doesn't show in the list of available email tags :) It was previously a hard-coded list of address, city, state, etc. All fields are fully customizable now, so you can control exactly what this looks like now. So you'd do something like this:

[ADDRESS]
[CITY], [STATE] [ZIP]
[PHONE]
[WHATEVER_ELSE_YOU_WANT]

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Email Content - Configuration Section 13 years 11 months ago #11697

  • jstratos
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I ended up manually entering the information I wanted to appear in a table format as follows:
<table style="width: 470px; height: 458px;" border="1" cellpadding="2">
<tbody>
<tr>
<td colspan="2">[NAME] has registered for the [EVENT_NAME]<br /></td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td colspan="2">Registration Details are as follows:</td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td>Event Name:<br /></td>
<td>[EVENT_NAME]</td>
</tr>
<tr>
<td>Event Date:<br /></td>
<td>[EVENT_TIME]</td>
</tr>
<tr>
<td>Registrant's Name:<br /></td>
<td>[NAME]</td>
</tr>
<tr>
<td>Organization:<br /></td>
<td>[ORGANIZATION]</td>
</tr>
<tr>
<td>Address:<br /></td>
<td>[ADDRESS]</td>
</tr>
<tr>
<td>City (State,Country):<br /></td>
<td>[CITY], [STATE] ([COUNTRY])</td>
</tr>
<tr>
<td>Zip Code:<br /></td>
<td>[ZIP]</td>
</tr>
<tr>
<td>Phone:<br /></td>
<td>[PHONE]</td>
</tr>
<tr>
<td>Email:<br /></td>
<td>[EMAIL]</td>
</tr>
<tr>
<td>Your Title or Position:<br /></td>
<td>[YOUR_TITLE_POSITION]</td>
</tr>
<tr>
<td>Registration Fee:<br /></td>
<td>[AMOUNT]</td>
</tr>
<tr>
<td>Amount Paid:<br /></td>
<td>[AMOUNT_PAID]</td>
</tr>
<tr>
<td>Payment Type:<br /></td>
<td>[PAYMENT_TYPE]</td>
</tr>
<tr>
<td>Confirmation Number:<br /></td>
<td>[CONFIRM_NUM]</td>
</tr>
</tbody>
</table>
Problem here is I can't get ride of that awful 1 point border, it won't delete and save.
Also, this entry can only go in the Configuration/Email tab which is the ONLY place we can enter code to get the email response when a person registers? There is no provision here for making this adapt to different events with different custom fields without having to list them all. That creates blank lines if one event does not contain the same custom field. Why can't we include this email setup in each event like you did with messages?

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Email Content - Configuration Section 13 years 11 months ago #11704

  • dthadmin
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jstratos - you CAN create custom thank you emails per event... this has been available in DT Register for a very long time. In the event, go to the Messages tab and at the bottom you will find this option. Enable it and configure. All of the same tags and capabilities of the message in Configuration are available per event.

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Email Content - Configuration Section 13 years 11 months ago #11709

  • jstratos
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Not talking about the custom 'thank you's, I'm talking about the Admin email sent to the mail recipient in the CONFIGURATION/EMAIL setup.

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