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TOPIC: 2.7.1d % Fee being applied as Fixed Fee!!!!

2.7.1d % Fee being applied as Fixed Fee!!!! 14 years 6 days ago #10849

  • andybon
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Ouch - Huge issue for me... :shock: Raised as a ticket but warning others here too in case it helps them avert problems!

I have an event - You can register as an indidivual ($100) or group ($350)

I use a mandatory custom check-box field to force an additional fee... It's set in the backend as 5%.

When you register as a Group, it calculates the charge as only $355

So the error is either because:

1) It's applying $5 fixed, or
2) It's applying 5% on the individual fee - not the group fee....

Either way it's a big problem for me!

Andy

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2.7.1d % Fee being applied as Fixed Fee!!!! 14 years 6 days ago #10857

  • jstephens
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Without knowing how your event is coded, I'm guessing it has something to do with fee ordering. I know that has bitten me at least once since I've upgraded from 2.6.x. I think there's a video on fee ordering it will probably explain what needs to be done a whole lot better than I can.

The fee ordering is a powerful feature, but it does require a bit of getting used to if you are coming from 2.6. One of our other admins had no problem figuring it out, but he just started on 2.7...

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2.7.1d % Fee being applied as Fixed Fee!!!! 14 years 6 days ago #10860

  • andybon
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Hi jstephens, Really appreciate you trying to help there.... I thought you'd solved it for me because I'd never used that 'Fee Ordering'.... but sadly no - Same behaviour..... I have a ticket in so I'll await DTH taking a look.... maybe it's something specific to me.

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