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TOPIC: [SOLVED] Cannot Advance on Payment Screen using Safari

[SOLVED] Cannot Advance on Payment Screen using Safari 14 years 1 month ago #10215

  • rblanda
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Has anyone had this problem?

Im on the second screen where you fill out your credit card information and (only in safari) when I click SUBMIT, the button grays out and nothing happens.

I've entered a support ticket, but Nathan must be so busy, that's its been forever since i've heard from him.

Has anyone resolved this?

Thanks.

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[SOLVED] Cannot Advance on Payment Screen using Safari 14 years 1 month ago #10216

  • rblanda
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PS - forgot to mention, using the latest DT code. 2.7 (g)

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[SOLVED] Cannot Advance on Payment Screen using Safari 14 years 1 month ago #10219

  • Dansterpower
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@rblanda --

YES -- We are having the EXACT same problem. I submitted a ticket on this a few days ago as well. You're not alone.

I know Nathan and company are very busy with the new version. Sure they are working on this.

I was using 2.7 (f).

We were using the Authorize.net gateway. Using an IDENTICAL Joomla install with 2.6.9 and the same Gateway and settings we are able to submit and process a payment.

We suspended using 2.7 due to this bug and reverted to 2.6.9.

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[SOLVED] Cannot Advance on Payment Screen using Safari 14 years 1 month ago #10220

  • rblanda
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Thanks, its good to see that Im not crazy here.

Im wondering if this has anything to do with me running php 5.1.6. I know there are alot of problems with it, and the crew here is telling me to upgrade, but my provider wont allow it.

What version are you running?

But why only safari?

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[SOLVED] Cannot Advance on Payment Screen using Safari 14 years 1 month ago #10226

  • Dansterpower
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@rblanda,

I am running php version 5.2.13 on Rackspace hosting.

I have no idea why it's confined to Safari.

Most of our clients run Safari so it might as well not run on any browser for us.

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[SOLVED] Cannot Advance on Payment Screen using Safari 14 years 1 month ago #10307

  • rblanda
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Danster,

I have upgraded to the H version of DT register, and now getting the same problem in IE.

Have you resolved this problem? If so, please let us know. The administration here is blaming me for this - and for a bad component. I've already written the documentation for this and now im in a slump. Don't know what to do.

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