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TOPIC: Upgrade 2.7.0g - Records error

Upgrade 2.7.0g - Records error 14 years 1 month ago #10182

  • europeiteams
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Seems that the last few times I have upgraded from one version to the next I keep getting errors in the records. I lose access to the records and get this error message in front and backend when I try to access the records or list of attendees:

Fatal error: Cannot access empty property in ..../administrator/components/com_dtregister/models/member.php on line 134


Not sure what is happening. Seems that the user id and names are lost so the backend records cannot find them in the database tables.

Thankfully it is in a test phase but I need to go live soon. Using DT Reg 2.7.0g and Joomla 1.5.22.

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Upgrade 2.7.0g - Records error 14 years 1 month ago #10183

  • europeiteams
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Regarding the above error - just did a CSV Export and saw that all the data is there. Some how though the component is not able to find the records due to the error. I know very little about coding errors so not sure what to do. Last time I deleted all the test registration records from the database and started again.
Can't do that though once I go live and accept registrations for real - I had wanted to do it this week but with all the updates and bugs had to delay.

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Upgrade 2.7.0g - Records error 14 years 1 month ago #10251

  • dthadmin
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Please update to the new 2.7.0h. It has a new migration tool in the DT Reg control panel that should pull old records data from the backup "rollback" tables and get your records corrected. This will only work as long as you have not removed the rollback tables manually or have run the JEvents Unsync tool.

After running the new migration tool, if you still have records issues, submit a ticket. Something like that will never be resolved here in the forum.

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Upgrade 2.7.0g - Records error 14 years 6 days ago #10829

  • europeiteams
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Finally with the installation of 2.7.1d this problem has been solved. I have now updated with 2.7.1d and all the records appear correctly. Even uninstalled and reinstalled and the records are correct.

Thanks for finally cracking this rather frustrating issue.

Regards to you and your team for the New Year.

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