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TOPIC: [SOLVED] Email Registrants Not Working

Email Registrants Not Working 8 years 8 months ago #25786

  • gmarsh
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Still a problem! Running Joomla 3.4.8 and DT Register 3.1.7 - Can't send any registrants email regardless of which email address is in the "From" field. All notification emails go through fine. Just not the mass emailing.

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Email Registrants Not Working 8 years 8 months ago #25819

  • paul_mcdonald
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This is broken again as of the new 3.1.7 release!

Cannot send any emails to registrants. Just getting a blank pop-up from DT REGISTER without any message in it.

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Last Edit: by paul_mcdonald.

[SOLVED] Email Registrants Not Working 8 years 8 months ago #25825

  • jalgarra
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Nope. Been 2 days waiting here. Sigh

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[SOLVED] Email Registrants Not Working 8 years 8 months ago #25830

  • nathan.dth
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Yes, there was an issue in the initial 3.1.7 package, but it has been resolved in the now available 3.1.7a. Thanks!
The following user(s) said Thank You: gmarsh

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Nathan is no longer affiliated with DTH since the recent acquisition. You can connect with him and get any type of Joomla website help at www.JoomlaEmployee.com .

Email Registrants Not Working!! 8 years 8 months ago #25850

  • gmarsh
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The "Email Registrants" function only processes part way. I'm running Joomla 3.5.1 and DT Register 3.1.7a on a test site. I have one person registered for a test event so that I can easily tell whether or not the email is sent. I create an email by going to "Email Registrants", selecting a template and selecting an event. I also write a line or two in the body of the email.

When I click on SEND, the processing bar shows up, but doesn't go away. I must click on the "X" in order to get rid of the processing pop-up. I now go to "Mass Email Records" and find that there is a record of the mailing. However, when I open the mailing record, no email address is present. I checked PHPMyAdmin and find that no emails are being recorded in the "Outgoing_Emails" table. And, of course, no emails are actually sent either!

All other email functions from within DT Register appear to be working fine. I get admin notification emails, registrant confirmation emails, the re-send of confirmation emails. All work great! Just no mass emails.

Gary Marsh

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Email Registrants Not Working!! 8 years 8 months ago #25855

  • sean_nwfs
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I am having the exact same issue as Gary. We're trying to send out an email to a few hundred registrants and we get a blank progress bar. The email shows up in the Mass Email records but it is blank.

Individual emailing appears to be working.

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