Welcome, Guest
Username: Password: Remember me
  • Page:
  • 1
  • 2

TOPIC: [SOLVED] Unable to Install 3.1.3

[SOLVED] Unable to Install 3.1.3 9 years 4 months ago #24701

  • bitmek
  • bitmek's Avatar Topic Author
  • Offline
  • Junior Boarder
  • Junior Boarder
  • Posts: 25
  • Thank you received: 0
I'm trying to install the newly released update 3.1.3 (current 3_0_8a_J3x of DT), in Joomla 3.x.

When trying "Upload and Install" from "Upload Package File" I get an error:
"There was an error uploading this file to the server."

So, I then try using "Install from Directory". I get an error:
"Fatal error: Interface 'JTableInterface' not found in /home/harbo10/public_html/administrator/components/com_dtregister/lib/dttable.php on line 23"

Can you help?

thanks!

Please Log in or Create an account to join the conversation.

Last Edit: by nathan.dth.

Unable to Install 3..3 9 years 4 months ago #24702

  • bitmek
  • bitmek's Avatar Topic Author
  • Offline
  • Junior Boarder
  • Junior Boarder
  • Posts: 25
  • Thank you received: 0
YIKES! And, it displays this for the website now when going to it. Please help!

Please Log in or Create an account to join the conversation.

Unable to Install 3..3 9 years 4 months ago #24703

  • bitmek
  • bitmek's Avatar Topic Author
  • Offline
  • Junior Boarder
  • Junior Boarder
  • Posts: 25
  • Thank you received: 0
To get the site back up for the public I went in and disabled "DT Register EventLink". So for now the site at least displays.

Please Log in or Create an account to join the conversation.

Unable to Install 3..3 9 years 4 months ago #24704

  • nathan.dth
  • nathan.dth's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 1857
  • Karma: 19
  • Thank you received: 218
You should be installed the file named DTRegister3_1_3_PKG_J3x.zip. Is that what you are trying?

What is your PHP setting for upload_max_filesize? It must be 4M or higher. That may be your issue.

Please Log in or Create an account to join the conversation.

Nathan is no longer affiliated with DTH since the recent acquisition. You can connect with him and get any type of Joomla website help at www.JoomlaEmployee.com .

Unable to Install 3..3 9 years 4 months ago #24705

  • bitmek
  • bitmek's Avatar Topic Author
  • Offline
  • Junior Boarder
  • Junior Boarder
  • Posts: 25
  • Thank you received: 0
Thanks for getting back to me so quick, Nathan. I wasn't aware you replied with an email notice, so glad I checked back in.

The upload_max_filesize is set to 2M. I've asked the host to increase to 4M. Not sure when or if they will.

But, that is why I tried to install using the directory option. I did not use DTRegister3_1_3_PKG_J3x.zip but instead used the internal zip com_dtregister3_1_3_J3x.zip. Just now though I deleted all of that from the install directory and tried with the contents of DTRegister3_1_3_PKG_J3x.zip and received the same error.

ARGH! And it is now erroring on all pages, and I'm unable to disable the DT Register EventLink as it gives an error when I try to do that.

Anything we can try to get it going?

thanks!

Please Log in or Create an account to join the conversation.

Last Edit: by bitmek.

Unable to Install 3..3 9 years 4 months ago #24706

  • bitmek
  • bitmek's Avatar Topic Author
  • Offline
  • Junior Boarder
  • Junior Boarder
  • Posts: 25
  • Thank you received: 0
I was able to get into the database and change the 1 to a 0 to disable the extension. So, at least the site in general is available for viewing.

But, I'm still in need of getting the extension itself working.

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
  • 2
Time to create page: 1.165 seconds