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TOPIC: Checkbox group not calculating

Checkbox group not calculating 14 years 9 months ago #6680

  • Dino
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Hi,

I am trying to set up a registration process whereby the user can select what nights they want to attend and be charged accordingley. I have achieved this by setting the registration fee to '0' and then adding a checkbox when they register which will add £5 for each box they check.They can book individually or as a group. Everything seems to work fine when I register as an individual but as soon as I try and register with a group of people, the totals do not add up, in fact it picks up a single £5 fee regardless of how many people I register on whichever days.

Here is how I have configured things so far:

I have set up a custom checkbox field with the following key points:

Values: Friday Night|Saturday Night
Selection Limits: 0|0
Selected values: empty as I don't want anything checked by default
Fee Field: Checked
Fees: 5|5
... and under 'default settings'
Group registrations: Each Member

The EVENT has been set up with the following key points:

Discount Fees tab: Everything is set to No, None or 0
except for the [Rate / Person] X [Number of Members] = [Registration Rate] boxes which are set up as:
Number of Members: 1 Registration Rate: 0.00 Rate/Person 0:00

Fields tab: The custom field is set as follows
Used for this event: Yes
Required: No
Group Registrants: Each Member

I jsut can't fathom out what it is I am doing wrong! Any help would be gratefully received.

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Checkbox group not calculating 14 years 9 months ago #6694

  • GameConMemphis
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I've seen this as well. I ended up changing my check boxes out with radio options and added options for the combinations. Not an ideal solution, but it works for now.

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Checkbox group not calculating 14 years 9 months ago #6702

  • Dino
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Agreed, that was my next plan of action to see if it works :)

I have put a ticket in so we'll see what comes of it!

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Checkbox group not calculating 14 years 9 months ago #6805

  • Ginjg
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I'm experiencing the same problem and offering a dropdown selection for every combination isn't a solution that will be acceptable to my audience.

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Checkbox group not calculating 14 years 9 months ago #6824

  • Ginjg
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dthadmin comes through again. :D

Here's the solution
1. Do Not put a closing | in the values
2. make certain that your default item is listed exactly the same as the corresponding value.

Voila! It works.

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Checkbox group not calculating 14 years 9 months ago #6825

  • Dino
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Ginjg,

If you look at my example, there is no closing | and also the default item is blank (which is an acceptable value). So I don't think that is the solution to my particular problem!

However, dthadmin responded very quickly to a ticket I placed with them a couple of days ago with a solution and I am trying to find 5 minutes spare to try it out before I post the answer to this problem.

Watch this space!

Regards

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