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TOPIC: [SOLVED] PayPal payments -> No DT Register fields

[SOLVED] PayPal payments -> No DT Register fields 15 years 9 months ago #3775

  • dthadmin
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Hello. This works fine for almost everyone, but obviously there are a few people having this issue. We\'ve been trying to track it down.

Of course, first is to make sure your IPN is enabled in your paypal account and that a return URL is given in the IPN settings.

Second, we\'re finding that it may be an issue where PayPal IPN is not able to access your server. When IPN tries to ping your server to notify of a payment, it is not getting through. Please contact your host to check this as it is likely due to a firewall setting, IP block or something else related. Here are some links that may also help:

IPN Troubleshooting Tips:

https://ppmts.custhelp.com/cgi-bin/ppdt ... _topview=1

One of the tips is this:

Check if your firewalls. Instant Payment Notification is an HTTP POST initiated by PayPal. If you have a firewall on your server, make sure it is not blocking the post from PayPal. *Should you need to open your firewall to allow IPNs into your network, please refer to the following FAQs for IP address information.

List of PayPal IP addresses to make sure are not blocked by your host:

https://ppmts.custhelp.com/cgi-bin/ppdt ... 1122398622

As we can not recreate this problem on any of our sites, we\'re trying to solve it on a couple user sites that are having the problem, such at putapeter\'s site. Stay tuned and know we\'re working hard to nail this down. Thanks for your patience.

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[SOLVED] PayPal payments -> No DT Register fields 15 years 9 months ago #3784

  • bdonner
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Hello DTH and everyone, I have done all the things in the PayPal support notes and now also asked my webhotel\'s support staff look into the thing. They did a thorough job and this is their report (in short: DT Register does not handle Paypal\'s info correctly after version 2.4 ). (For security reasons, I have changed the user & admin name & cookie etcetera below)

SiteGround Support Team analyze:

Hello,

I have thoroughly investigated the issue but did not find any server-side cause for it. I have noticed that you have reinstalled or upgraded the DT Register component on March 05:

[email protected] [~/public_html/components]# ll | grep dtregister
drwxr-xr-x 5 myadmin myadmin 4096 Mar 5 00:16 com_dtregister/

Since no changes had been performed on our and, I believe the issue had been caused by the component itself. Additionally, according to the ipn_log file in your public_html folder:

[03/09/2009 6:28 AM] - SUCCESS!
IPN POST Vars from Paypal:
mc_gross=190.00, protection_eligibility=Ineligible, address_status=unconfirmed, payer_id=YUVX8AH9AZCQL, tax=0.00, address_street=GamlaskogvцÑâ€

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[SOLVED] PayPal payments -> No DT Register fields 15 years 9 months ago #3786

  • dthadmin
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Ok, I believe this has finally been tracked down. In some sites, the joomla session data is stored in the jos_sessions database table. In other sites, the data is stored in a file instead. On sites where the #__sessions database table was not being used, that is where the problem was.

We have applied the necessary changes along with a couple other small items and updated the package. Thanks for your patience while we sorted this out!!

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[SOLVED] PayPal payments -> No DT Register fields 15 years 9 months ago #3787

  • bdonner
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Great, a big thank you Nathan for the hard work!

Ben

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[SOLVED] PayPal payments -> No DT Register fields 15 years 9 months ago #3788

  • micheldenegri
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awesome, gonna try that right now.
thanks for the great support.

michel

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[SOLVED] PayPal payments -> No DT Register fields 15 years 9 months ago #3791

  • micheldenegri
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ok after doing that change on the dtregister.php is working great !

thanks again for the solution.

:)

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