TOPIC: [SOLVED] Cart still dropping items after upgrade to 2.7.8

My CART is still dropping items. It will usually leave the last item but thats it. It is dropping items about 50% of the time. I have 6 people testing and all have same problem. I have upgraded to 2.7.8. It listed this as a problem that would be fixed with upgrade.

Also, once in CART the only option is CANCEL. Is it possible to have REVIEW orADD ITEM option?

Hi emhaddon, any luck on this yet? Did you log a support ticket?

I haven't had the time, or been able to take my site down for a half hour to update and test 2.7.8 yet, but I was pretty disappointed to read your post on the continuing problem.

Please keep us updated on what happens with this.

Thanks

No luck! And absolutely no response to my support ticket that I submitted on Friday. I am in a real bind. Our launch has been postponed twice now and I have lots of angry people around me!

Can you launch but without the cart function to start? I have mine disabled right now, it's a bit of a pain in the a$$ but not much else I can do about it at the moment. Hopefully this can be rectified soon and we are both up and running with all features working.

Again though, please keep us all informed as to the outcome of this, I'm sure there are many others following this thread as well.

Thanks

I disabled the cart module thinking that was it. Its doing it with the main cart. Registration: My Cart. So basically, in the screen where you have the option of clicking "checkout" it drops the items. Without that screen, how would you checkout?

It is also defaulting all events subsequent to the first one as deposit and not price, so even though the amount is correct on the paypal end, it looks really confusing on the DT register side.

If there is a way to bypass I'd love to hear but people have to be able to see a list of what they are purchasing. On the Paypal side its just a final number.

I disabled the cart module thinking that was it. Its doing it with the main cart. Registration: My Cart. So basically, in the screen where you have the option of clicking "checkout" it drops the items. Without that screen, how would you checkout?

If the cart is disabled, you shouldn't event get to a screen saying "Checkout". With the cart disabled the user should fill out the form, hit next step, this takes them to the confirmation screen which shows what they filled out on their form, and when they click "Next Step" from here they should go right to the payment gateway. There should not be a "Cart" or "Checkout" option at all.

It is also defaulting all events subsequent to the first one as deposit and not price, so even though the amount is correct on the paypal end, it looks really confusing on the DT register side.

I'm not sure about this, if the Cart is disabled I'm not sure how it would designate something to be paid and something to be a deposit. With the Cart off the user is only dealing with one registration at a time, it is not possible to have more than one registration on the go at a time without the Cart active.

If there is a way to bypass I'd love to hear but people have to be able to see a list of what they are purchasing. On the Paypal side its just a final number.

With the Cart disabled the only option for the user is to head directly to the payment gateway, unless you have more than one payment option available to them, and in that case they would have to choose the payment gateway of their choice and it would then take them directly there. It almost sounds like the cart isn't turned off? Or you are trying to choose another registration before choosing the payment gateway. In this case, because the Cart is turned off DTRegister is dropping the first registration and only the last registration that you fill out it actually going to the payment gateway.

people have to be able to see a list of what they are purchasing

There is no list to see what they are purchasing if the Cart is turned off, they are only purchasing the one registration that they just filled out. With the Cart off, they can only purchase one thing at a time.