TOPIC: Thanks Email is stripping html

Hey Guys,

I am trying to use a custom html email template for my 'thank you' e-ticket template email.

I am running joomla with no editor turned on,

I paste the code in the box, hit save, go back to look at it and all my html is stripped out and it obviously isnt going to sent properly.

How can I stop DTreg from doing this to my email templates?

Thx

DT Register does not strip HTML from the email messages. People use HTML in them all the time. Something else must be causing it. If you can't figure it out, submit a ticket. Make sure first that you have the latest version in place and are not having some problem due to an older build... however, I've never heard any report of HTML being dropped before. Thanks.

Hi K4DS ,
Did you set NO EDITOR in global config? And if so have you checked your user account to see what editor is set there?
I have noticed if i set an editor to a user it doesn't necessarily change if I set a different editor in global .
Also try disabling all editor plugins besides NO EDITOR .
There are actually components and plugins ( JCE page for eg. ) that will alter your code as well . I would check what components/plugins you have and verify they are not altering your code but most of the time it is caused by wrong parameters being set inside your wysiwyg editors .

I use JCE and have it set to not strip or alter anything as I am confident in what I put in . Maybe try JCE and go through the parameters and settings and set it up exactly how you want . Just remember to disable anything that will alter what you put in .

Also , Maybe try Pasting the copied code into Notepad ++ ( or similar ) then copy it again from there as some artifacts can come from copying of HTML pages .
Just a few ideas that should solve your problem

I tried all the obvious things.

it strips everything except basic stuff like div tags and p tags.

for example my email uses css in the head tag. it all gets stripped on save.

strippes my head tags, styles etc.

can you guys post some of your thank you email examples ? I'm just trying to make a decent looking E-Ticket

Fixed the issue by following this guy's fix

http://www.stonerocket.net/forum/viewto ... 34&t=21215

turns out its a joomla feature