Welcome, Guest
Username: Password: Remember me
  • Page:
  • 1
  • 2

TOPIC: Free Event Registration

Free Event Registration 13 years 8 months ago #13425

  • rosecardona
  • rosecardona's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 16
  • Thank you received: 0
Hi,

Well things got uglier so I bit the bullet and upgraded to the current release. We needed to any way so I'll test thoroughly well before the paid events date arrives and report anything that I may spot.

Much better now as the email Confirmation is no longer blank and the Thank You message displays. I am checking through everything now and it looks like the Thank You message that displays is not the one being used as the override for the event. It is displaying the one from the configuration. I'll report back what I find but this takes a lot of the heat off as I can deal with the issue by changing the Thank You temporarily. The email is more important and it looks okay but I have to check it out again to be sure.

Regards,

Joe

Please Log in or Create an account to join the conversation.

Free Event Registration 13 years 8 months ago #13427

  • rosecardona
  • rosecardona's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 16
  • Thank you received: 0
Hi,

Yes, the Events (probably free or paid) is using the Configuration Thank You message and not the one I specified for the individual event as an override and I believe it is supposed to be using the override for the individual event. I checked, and it appears to be configured correctly but when you take a look you can verify as I may have something set up up incorrectly.

Rather than do this piecemeal as there are other issues I am seeing on the Thank You message such as the [EVENT_NAME] - Event Title is not displaying, and the [EVENT_DATE] - Event Date is displaying the registration start date instead of the date the event is being held, though I think this tag actually is the start date but not very helpful for the user, I'll do some thorough testing on my test server and make up a list so it can be done at one time instead of piecemeal.

For now, I changed the Configuration Thank You message to be generic without the use of any fields to be safe. We can live with that for a while as the emails are being used from the Event override and not the Configuration default and the user is getting the information they need from the email. I'll also check that the administrator is receiving a copy as it is configured to send one to the administrator also.

I'll get this to you sometime next week as I have a full schedule the rest of the week with other clients and I believe NJAGC should be set for the time being. I'll double-check with them tomorrow to be sure and let you know either way.

Regards,

Stony Creek Consulting, Inc.
Joseph J. Geller
[email protected]
Web Master for New Jersey Association For Gifted Children

DTH Development Account Contact - Rose Cardona: Administrator

Please Log in or Create an account to join the conversation.

Free Event Registration 13 years 8 months ago #13435

  • dthadmin
  • dthadmin's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 5470
  • Thank you received: 3
Sounds good Joe. Glad you're about there. You shouldn't be having the issues you mentioned still though. Once you get back, send the ticket and we'll jump in and help you sort the rest.

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
  • 2
Time to create page: 0.110 seconds