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TOPIC: Amount missing from acknowledgment and database

Amount missing from acknowledgment and database 11 years 7 months ago #2253

  • Bruce
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A user contributed $90 which was processed by authorize.net. The acknowledgment and the database say $0 donation. I don\'t understand how DTdonate 2.1.4 and Joomla 1.0.15 missed the amount, but it was sent correctly to authorize.net

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Amount missing from acknowledgment and database 11 years 7 months ago #2287

  • marklandry
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I\'m having the same problem. It worked when I used my card to test it, had the donor try again and they get an email saying they donated 0, and the records in the component indicate 0 as well.

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Amount missing from acknowledgment and database 11 years 7 months ago #2319

  • nomadickirk
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Same Issue but with Joomla 1.5.6 and it seems to be almost random. 5 from the last 50 transaction send $0 primarily from Paypal, but older transactions have $0 from authorize.net as well. Any ideas?

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Amount missing from acknowledgment and database 11 years 6 months ago #2427

  • imatapr
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Has anyone found a solution to this problem? We are also using Joomla 1.0.15 and DT Donate 2.1.4 and donations are coming back as $0.

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Amount missing from acknowledgment and database 11 years 6 months ago #2432

  • Bruce
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I just had one of my contributors get the 0 4 times in a row. She thought id did not process so she kept doing it. It is very embarrassing. Ian please help us, this is a critical problem.

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Amount missing from acknowledgment and database 11 years 3 months ago #2788

  • Bruce
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Still getting 0 in the acknowledgment :angry:. When is this going to be fixed.

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