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TOPIC: Free registration coming in with no pay

Free registration coming in with no pay 3 years 9 months ago #24968

  • officezen
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My event has NO free registration and the only method of payment is Paypal. Out of 90 something registrations that went through, there were two registrations that managed to go through without paying. In the system it is marked as "paid" but there's no sign of payment made in Paypal and the paid amount is recorded as "0". Payment method is marked as "Free" in the conf email.

I cannot seem to be able to recreate this case, but in both incidents the registrant chose group registration.

Are you aware of anything similar to this happening in DTRegiter?

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Free registration coming in with no pay 3 years 9 months ago #24970

  • nathan.dth
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What version of DT Register and Joomla are you using?

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Nathan is no longer affiliated with DTH since the recent acquisition. You can connect with him and get any type of Joomla website help at www.JoomlaEmployee.com .

Free registration coming in with no pay 3 years 9 months ago #24971

  • officezen
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Joomla: 1.5.26
DT Register: 2.7.26a

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Free registration coming in with no pay 3 years 9 months ago #24972

  • nathan.dth
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Well, we stopped supporting Joomla 1.5 many years ago of course. I asked mainly to make sure you didn't post this in the wrong forum category. :)

All I can tell you is to:

- disable any cache in the Joomla config or your template
- check session length set in Joomla config and also DT Register config. Play with those values to see if it helps. Maybe lengthen them.

Outside of that, it's hard to say what could be causing it... but that's an ancient build of DT Register. The main answer is... of course... get the whole site updated. That's not a quick fix though, I know.

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Nathan is no longer affiliated with DTH since the recent acquisition. You can connect with him and get any type of Joomla website help at www.JoomlaEmployee.com .
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