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TOPIC: Removing item from the cart breaks the payment total

Removing item from the cart breaks the payment total 6 years 9 months ago #19048

  • chrisc
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Hi,

I'm having an issue on Joomla 1.5 and DT Register 2.7.19a.
After removing an item from the cart, the payment is not working. Eway returns an error because the payment total is set to $0. Paypal returns an error as well.
Here are the step I use to reproduce the bug :
1 - Add item 1 to the cart
2 - Add item 2 to the cart
3 - Remove item 1 from the cart
4 - Checkout
5 - Select payment method
6 - Eway and Paypal return an error.

What could be the cause of that issue?

Thanks,
Chris

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Removing item from the cart breaks the payment total 6 years 9 months ago #19254

  • chrisc
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Hi,

Just moving this one on top as this I still have this issue. Any help would be appreciated.

Thanks,
Chris

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Removing item from the cart breaks the payment total 6 years 9 months ago #19282

  • chrisc
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Hi,

it has been a month since I posted this thread and I still haven't heard from anyone. This is a major issue I'm facing as my client is losing lot of business.
If anyone has a clue on what could be happening that would be great.

Thanks,
Chris

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Removing item from the cart breaks the payment total 6 years 8 months ago #19294

  • jen.dth
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Hi Chris,

Could you please open a ticket on this? We would need to look into your specific situation as we do not have other complaints regarding this to go on and I cannot duplicate it on our servers.

Thanks,
Jen

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Jen
DTH Support
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