TOPIC: Received Auth.net payment but no registration

Received Auth.net payment but no registration 11 years 9 months ago #19990

rjeffl
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This may not be a new topic, as I know that some transaction session handling was changed earlier this year.

I am seeing a case where a user went all the way the the registration form for an event, and then completed an on line payment. The payment confirmation was received, but no registration confirmation was received, and there is no record of the registration data in the database.

I am running DT Register v2.8.4 on Joomla 2.5.8.
The payment gateway is Authorize.net.

Any thoughts?

--
jeff

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Received Auth.net payment but no registration 11 years 9 months ago #20007

abrender Offline Expert Boarder Posts: 109 Thank you received: 0	I know others have seen this I think fairly recently but I don't see where they had resolutions posted. Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.
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Received Auth.net payment but no registration