Welcome, Guest
Username: Password: Remember me
  • Page:
  • 1

TOPIC: Custom on screen thank you message does not work

Custom on screen thank you message does not work 11 years 9 months ago #19975

  • Alaskan
  • Alaskan's Avatar Topic Author
  • Offline
  • Expert Boarder
  • Expert Boarder
  • Posts: 110
  • Thank you received: 0
The custom on screen thank you message for a successful registration does not work. Instead, the default thank you message is displayed. The radio button for yes to use the custom thank you message is checked.

Site is hosted on GoDaddy and using latest 2.5.9 Joomla and 2.5.8a DT Register.

Also, when a successful registration is made using Authorize.net it goes back to a BLANK page/message and even the default message does not show. (At least PayPal returns to the default.)

Somehow all this is connected. I have yet to get the custom on screen thank you message to display as it should. I have submitted tickets in the past and just submitted a new ticket as requested by Dth support.

I am posting here, in the forum, hoping someone else has had this issue and found a fix.

I did add a line of code in the php.ini file to disable APC.

I hope someone can help!
Thanks!

Please Log in or Create an account to join the conversation.

Custom on screen thank you message does not work 11 years 9 months ago #20036

  • Alaskan
  • Alaskan's Avatar Topic Author
  • Offline
  • Expert Boarder
  • Expert Boarder
  • Posts: 110
  • Thank you received: 0
Hi, Anyone have some ideas on how to fix this? Is anyone checking tickets these days?
Thanks!

Please Log in or Create an account to join the conversation.

Custom on screen thank you message does not work 11 years 9 months ago #20041

  • dthadmin
  • dthadmin's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 5470
  • Thank you received: 3
Hi.

I am looking into your ticket. It may be related to another onscreen message issue too.

Rich

Please Log in or Create an account to join the conversation.

Custom on screen thank you message does not work 11 years 8 months ago #20054

  • Alaskan
  • Alaskan's Avatar Topic Author
  • Offline
  • Expert Boarder
  • Expert Boarder
  • Posts: 110
  • Thank you received: 0
Thank you.
Updated to most current DT Register and tested again and problem persists.
A cancel on Authorize.net goes to DT DONATE for some reason and a successful registration and payment on Authorize.net returns to the site to a BLANK thank you message (no default and no custom shows) while a return from PayPal for a successful transaction at least returns to the default thank you message (custom thanks doesn't show).
I updated my ticket/s for this as well.
Thank you for looking in to this issue.

Please Log in or Create an account to join the conversation.

Custom on screen thank you message does not work 11 years 8 months ago #20099

  • Alaskan
  • Alaskan's Avatar Topic Author
  • Offline
  • Expert Boarder
  • Expert Boarder
  • Posts: 110
  • Thank you received: 0
Any ideas on a fix for this?
Thanks!

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
Time to create page: 0.187 seconds