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TOPIC: Payment Bug!?

Payment Bug!? 11 years 9 months ago #19928

  • zambego
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you told me no such thing.

you asked for my login.

"DTH Admin wrote:
John - Is it possible to get a login on your backend so we can see the issues?

Rich"

I explained my site is a live site and I reverted to 2.8.4

This is still a bug.

I have a standard install with my host so there is nothing my end that is causing this.

Please FIX your software!

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Payment Bug!? 11 years 9 months ago #19929

  • dthadmin
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John - Why would I ask for access unless I was trying to look at it and debug it?

Rich

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Payment Bug!? 11 years 9 months ago #19930

  • zambego
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Well it has been 15 days and the last fix made it worse.

So you'll have to excuse my frustration with your level of service.

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Payment Bug!? 11 years 9 months ago #19931

  • dthadmin
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John - It's hard to help you if we can't replicate it here. We're looking at Garth's and my guess is when it is debugged it will be the same issue. We'll let you know afterwards.

Rich

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Payment Bug!? 11 years 9 months ago #19939

  • dthadmin
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Garth - I sent several emails today in the support ticketing system. We ran a test on your system after installing the latest updates. Looks like the issue is resolved. Can you verify it please?

Rich

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Payment Bug!? 11 years 9 months ago #19942

  • gdwoods
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Hello Rich, I was just now able to test your fix and it seems to be working correctly. Thanks for hanging in there and getting this resolved! :D

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