TOPIC: users aren't showing in records

shelbourne wrote: I'm having a similar problem - users show in the DT Register records but not in the CSV export file. I have a ticket open with DTH support but haven't heard back yet.

Out of curiosity, are you able to see these missing users when you run a CSV export?

I have an open case regarding this issue for a few month!
Also I asked again to help me nobody answers.
This really makes me angry!

I too was having this trouble just recently.

It's extremely disappointing that Nathan and the other admins haven't posted a solution to this.

Here's how I fixed it.

Go to PERMISSIONS then make sure that PUBLIC & REGISTERED is set to NOTHING... no permissions.

Seemed to resolve my issue

I discovered no CSV records showing up when I tried to export them. normdouglas's fix worked for me.

mindgameproductions wrote: Running the latest version of DT Register, Joomla 2.5.8

Users are signing up for an event, they pay (PayPal) shows payment however in the in the DTH software records we don't see them....

Any idea?

I have the exact same problem. I have opened a ticket since February 14, 2013 and no one at DTRegister seems to be able to fix the issue

Is some one with the same behavior was able to fix it?

Thank you!