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TOPIC: Empty registration

Empty registration 12 years 3 months ago #18141

  • straesso
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Hi,

i use currenct version of DTRegister (2.7.18b) and have the following problem. Sometimes i find two or three empty registrations in my booking list. Empty means: no name, no email - nothing!

I was not able to reproduce this error. I dont have any idea, how it was possible for somebody to submit an empty form. Does anybody have an idea?

Regards,
Olaf

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Empty registration 12 years 3 months ago #18156

  • ollie
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... I have the same problem :(

Regards
Ollie

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Empty registration 12 years 3 months ago #18158

  • straesso
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I have this problem nearly every day. Some minutes ago, i got three emtpy registrations directly after each other. Perhaps we can get a statement of DTH Development concerning this issue!? If they do not comment this thread, i will open a bug-ticket.

Regards, Olaf

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Empty registration 12 years 3 months ago #18162

  • straesso
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Currently i have 6 events released. The problem occurs only and allways with one event - which is the last one i released. It is the only event, which has a reduced set of fields: first name, last name, Email, Security code and terms and conditions. The price is 0.00.

In most cases, i get three empty Mails for new registrations directly after each other. All Mails contain different confirmation numbers and the status sometimes is "Waiting" and sometimes is "Confirmed".

In my booking list, i only find two new and empty registrations.

Does anybody have an idea, what is going wrong?

Regards
Olaf

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Empty registration 12 years 3 months ago #18163

  • straesso
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There is an other interesting thing conerning this issue: i allways get three empty mails - i receive the first one between 3 and 15 minutes before i get mail 2 and mail 3. I allways get mail 2 and 3 directly after each other in the same minute.

Regards
Olaf

PS: DT Register is a great piece of software - i like it very much, it has lots of valuable features, is well designed and, so far, we never had serious trouble with it.

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Empty registration 12 years 3 months ago #18182

  • straesso
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I'm still receiving three empty registrations - nobody there, who has an idea?

Regards
Olaf

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